The Voice of Great Britain's Elite Athletes
The BAC currently has one job opportunity being advertised;
British Athletes Commission Case Officer
Job title: Case OfficerOrganisation: British Athletes CommissionSalary: £26,000 + PensionLocation: Home based – Midlands/North based. Also to include time travelling nationally to support athletes and various sports when necessary and fixed meetings with the Senior Case ManagerHours of work: 36 hours per week which may include work in evenings, on weekends and public holidays as requiredClosing date: 02/07/2018Interview date: 13/07/2018Contract type: Fixed term 31st March 2021 (full time)
ABOUT THE BRITISH ATHLETES COMMISSION
The British Athletes Commission is funded by UK Sport to ensure that UK elite athletes in the World Class Performance system train and compete within a fair, supportive and transparent system. At a time of heightened awareness for the need to support athlete welfare in the UK the BAC is embarking upon a new strategic direction to ensure effective delivery that best supports the high performance system, and the needs of its members.
The Case Officer has responsibility for receiving, managing and monitoring athlete support services and case management for the BAC.
The post holder will contribute to the achievement of the performance targets, aims and objectives set by the BAC through the following:
· Be a point of contact with the BAC members (World Class Performance Olympic/Paralympic athletes) to provide best in class advice, support, mediation and case management from end to end, in a confidential and independent manner
· Support athlete members and be the link between the athletes and NGB’s, UK Sport, support agencies, legal, police and professional services such as Sports Resolutions UK, our legal partners or CPSU
· To support the management of the athlete support and case management process
· To support the design and implementation of the BAC case management process, delivery and athlete support services
· To receive, manage and monitor case management including supporting athletes through the entire process including delivering interventions within the sports system
· Provide a link between the athletes, the BAC and UK Sport
· To liaise with key stakeholders including UK Sport, Sports Resolutions UK, the BAC’s legal partners, CPSU, NGB’s (particularly CEO’s and PD’s) to seek early interventions
· Supporting athletes in the investigation, grievance and disciplinary processes, acting as an independent observer attending Selection Panels and Appeals processes
· Analyse cases to ensure best practice and interventions are shared/implemented
· Lead delivery of robust systems, reporting and documentation
· Carry out post support/case follow up including feedback
· To play an active role as a member of the BAC team, participating positively in discussion and decisions relating to the BAC’s services, delivery and associated programmes and projects
· To ensure processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
· To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of this role
· To maintain the highest standard of professional conduct at all times with members, clients and colleagues
· To follow Health & Safety procedures laid down by the Company in order to ensure the safety of self, colleagues and others
COMPETENCIES, KNOWLEDGE AND SKILLS
· Significant experience of case management, processes and outcomes
· Ability to handle complex, confidential case information and records
· Experience in mediation/arbitration; delivering successful outcomes and informal resolutions including mediation
· Ability to play a supporting role to athletes/parents
· Understanding of high performance sport environment, system and sport structure in the UK
· Knowledge of Safeguarding
· Strong presentation skills demonstrating the ability to engage and influence thinking
· Ability to transfer knowledge/practice from one sport or sector to another
· Motivation and ability to be part of a high performing team
· Working knowledge of Windows software, Word, Excel, Outlook, Powerpoint and using case management software
· An enthusiasm and interest in sport
BEHAVIOUAL COMPETENCIES AND QUALITIES
· Self-assured, able to work alone and self manage
· Ability to build strong professional relationships
· Working with integrity and honesty to gain the trust, confidence and respect of athletes, coaches, support staff and others
· Ability to actively listen and be empathetic
· Well organised with the skills to prioritise workload effectively
· Committed, enthusiastic and motivated
· Willingness to accept and encourage constructive challenges
· Promote shared values and organisational culture
· First degree or similar level qualification
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
HOW TO APPLY:
Informal enquiries can be made to Samantha Little, Senior Case Manager at [email protected].
To apply, please send a CV and covering letter explaining why you feel you are suitable for the role to [email protected]. Should you require assistance with the application process, please contact us and we will make every effort to meet your specific requirements.
CLOSING DATE: 2nd July 2018
INTERVIEW DATE: 13th July 2018
BAC Case Officer Job Description
At the BAC, we are always looking for continual improvement in the way we represent all our members across the broad range of Olympic and Paralympic sports. We work both independently and with key partners in the sporting landscape such as the Performance Lifestyle Team to provide advice, support and guidance to athletes throughout their careers and beyond. The role of the BAC has been recognised in the recently published DCMS report on Duty of Care in sport and we therefore need to make sure that we are appropriately organised to truly represent the athletes’ voice in performance sport.
The BAC has an Athlete Advisory Group (AAG) which is a small body of elite athletes past and present that reflect the cross section of sports where are members are. The Chair of the AAG is Susie Rodgers MBE, the Paralympic swimmer. The AAG’s purpose is to inform and guide the BAC Board and executive on both the main matters that affect our members and the BAC’s strategic direction. We are now looking to expand the current group of 10 members to ensure that the AAG better represents the diversity of our members’ sports and the makeup of the membership itself. Attendance at AAG meetings can either be via conference call in person (in London). There are on average 4 times a year plus attendance at the AGM. The AAG members could also be asked to attend ad hoc conferences or meetings involving a variety of sporting matters affecting current or future members of the BAC. such as:
Stakeholder meetings e.g. EIS, UK Sport, Sport Resolutions UK, DKHLT
Athlete Commissions e.g. UKAD, BOA, BPA, TASS
· As an independent non-voting observer in NGB selection processes (selection meetings, orappeals.)
As many of you know the BAC offers a triage service of advice, support and guidance to our individual members and it may well be that an AAG member could add real value to this service with peer to peer mentoring - subject to availability in a voluntary role.
Members of the AAG are required to keep any matters under discussion confidential unless agreed by the AAG chair. Members will also be committed to:
· Equality and inclusion in sport
· Fairness and transparency in governance
· “Clean Sport” as it relates to anti-doping, gambling and classification. ·
In increasing the size of the AAG we are particularly interested in receiving applications from current athletes who want to contribute to their association – the BAC - and we are looking for up to 5 new members. If this is something that is of interest, please write to [email protected] with a statement of up to 500 words outlining any relevant experience you may have combined with your reasons for putting yourself forward by 5pm Friday 30th June.